Shipping Information

Shipping Information:

Items that are in stock will ship within 1-5 business days from Monday through Friday. Please note that may vary by holidays. It is expected to arrive within 10-25working days after delivery (except for remote areas)

Tracking Number

You will receive an email with a tracking number once your order is shipped, but sometimes due to weekends or holidays time that shipping tracking is not available after 1-2 days.

Cancel / Change Order:

If you need to cancel an order you have already placed, please email us with your order number or user name. Then we can find your order quickly.Order cancellations/changes must be made within 24 hours from order placement. We will do our best to accommodate your needs.

Freight & Customs Fee:

Country Shipping Cost (0~50 USD) Shipping Cost (Over 50 USD)
United States; Canada 5.99 USD 0
United Kingdom 5.99 USD 0
Australia; New Zealand 5.99 USD 0
Brazil; Mexico; Argentina 5.99 USD 0
France
Germany
Greece
Spain
Sweden
Switzerland
Belgium
Denmark
Estonia
Finland
Hungary
Ireland
Italy
Luxembourg
macedonia
moldova
monaco
Netherlands
Norway
Poland
Portugal
Romania
san marino
Serbia
Slovakia
slovenia
vatican
Albania
Austria
Bulgaria
croatia
Cyprus
Czech Republic
5.99 USD 0

Free shipping is available for orders over $50. If it is less than or equal to $50, a shipping fee of $5.99 will be charged.

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country

Wrong Address:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. So when the item is lost or returned back due to an incorrect shipping address.  We are not responsible for it.


Contact Us:

We will do our best to speed up processing and shipping time, please contact us immediately at support@shoesneat.com if you have any questions.